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Conditions


DRIVER'S AGE

A driver must be minimum 21 years old, with a minimum driving experience of 2 years.


DOCUMENTS

You need to present a valid driving licence, an identity card or a passport.


DEPOSIT

Credit card preauthorization is required as a guarantee of payment (Amex, Diners, MasterCard, Visa). The amount of preauthorization depends on a number of rental days, a group of vehicle, insurance, countries to which you travel, etc.


CAR RENTAL AGREEMENT

After finishing the procedure both parties sign the Car rental agreement.


THE PURPOSE OF RENT

In exceptional cases, such as suspecting our vehicle would be used for illegal acts, we reserve a discrete right to decline a customer.


General Info


MINIMUM RENTAL PERIOD

Rental could last shorter than 24 hours, with a minimal charge of one day (24 hours). Tolerable delay is 3 hours, after which an extra day will be charged.


PAYMENT

Payment is the at end of rental. It can be done in cash, by credit cards (Amex, Visa, MasterCard, Diners), bank cards (Maestro, Visa electron) and a bank transfer. For bank transfer payment postpone is 10 days.


VEHICLE INSURANCE

CDW (Collision Damage Waiver) - basic obligatory insurance, kasko with participation in damage
TP (Theft Protection) - theft insurance
PAI (Personal Accident Insurance) – insurance for all passengers in vehicle
SUPER CDW (Super Collision Damage Waiver) – full kasko, no participation in damage

All vehicles are insured against the responsibility for damage done to the third party. Damage done by our vehicle is covered by the insurance company to the amount stated by the law, but on the condition that the hirer obeyed General terms of Rental Agreement. SUPER CDW is not mandatory. If the user doesn’t take an extra insurance (SUPER CDW), in case of damage he pays the repair from the minimum amount of 875,00 HRK to the maximum of 20.000,00 HRK, depending of damage and a group of vehicle. Every new damage must be reported to POLICE, otherwise the insurance is not valid. No insurance covers wheels (tyres, wheel rim, hubcaps), understructure and interior damage.


CANCELATION POLICY

You can cancel your reservation for free latest 24 hours before rental. For cancelation less than 24 hours before rental or in case of no show, your credit card will be charged for 50% of the estimated amount of canceled reservation, not more than 750,00 HRK.


FUEL

Fuel is not included in the price. All rental cars are provided with a full tank of fuel (8/8) and should be refueled prior to return, otherwise missing fuel + refueling charge 100,00 HRK will be applied.


POSSIBLE ADDITIONAL PAYMENT

Lost car keys: 450,00 HRK - 1.700,00 HRK (depends on key type)
Lost car documents: 1.800,00 HRK
Fueling wrong fuel: 1.800,00 HRK and more, depending on the vehicle, where it is located etc.
Reinvoicing subsequent costs incurred in Croatia (parking ticket, speed ticket, etc.): 100,00 HRK + ticket + VAT
Reinvoicing subsequent costs incurred outside of Croatia (parking ticket, speed ticket, etc.): 200,00 HRK + ticket + VAT



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